From setting up your listing to concerns about guest, our global team is here to support you by phone, email, and livechat, every step of the way.
30-day risk-free return
You can return the product for any reason within the 30-day period. Have you ever hesitated to go ahead with a purchase, but did it once you knew you could return the item if you ended up not liking it?
Premium shopping experience
Each web-interface is uniquely designed by the UI. Our website provides premium shopping experience for your visit.
Personalized product portfolio
We also provide high quality desk accessories. According to your needs, we can offer different product portfolios.
Frequently Asked Questions
A: We accept:
2. credit cards including VISA, MasterCard, American Express, JCB card, Discover card and Diners Club card.
A:We ship the goods via Fedex/DHL/UPS.
A: About 3 weeks after you place your order.
A: Free shipping worldwide for order value over $99. The shipping cost for the order value below $99 is $20.
A: If your shipping address is outside of U.S, please contact us for this via email email@example.com.
A: Unfortunately not.
A: If you don't think the product is suitable for you after you receive it, you can easily return it within 30 days (start from the date you receive the good).
Please email us at firstname.lastname@example.org the return request with:
1.Reason for your return;
2.Possibly photos or videos;
3.Your order number;
We'll respond to you ASAP
A: Please inform us of your decision by e-mail at the e-mail address email@example.com within 30 days of receipt of the goods (period starts on the day of receipt of the goods).
A: Once we receive your return request, we would notify you by email.
A: If there is any problem with the quality of the goods, then we will pay the shipping cost to return the goods. Otherwise, you have to pay the shipping cost.
A: Your order will be fully refunded if canceled within 24 hours of purchase. Please email us at firstname.lastname@example.org if you decide to cancel the order. Orders canceled after 24 hours of purchase but before shipping will be subject to a 10% cancellation fee. We DO NOT accept cancellation requests if the orders have already shipped.
A: Yes, your data is secure. We use SSL certificate in our ordering process, so your data will be encrypted and transmitted securely.
A: We are happy to offer a discount for bulk orders. Please contact us at email@example.com before placing an order.